Assist government departments and PSUs in managing files, notes, grievances, and citizen interactions with AI that operates within defined workflows and governance controls.
Assist government departments and PSUs in managing files, notes, grievances, and citizen interactions with AI that operates within defined workflows and governance controls.
Supports citizen queries across Web, WhatsApp, Mobile Apps, IVR, and Kiosks using verified, real-time government information. Delivers multilingual assistance, reduces load on physical counters and call centers, ensures consistent responses using authenticated data, and enables end-to-end tracking of citizen interactions.
Assists citizens in evaluating eligibility for government schemes, subsidies, and welfare programs through guided digital journeys. Applies rule-based checks aligned to program criteria, generates personalized documentation checklists, reduces incomplete applications, and improves access to eligible benefits.
Supports classification, prioritization, routing, and response drafting for citizen grievances across departments. Improves SLA adherence, reduces backlog, and enables structured tracking of grievance resolution workflows.
Assists departments in retrieving authenticated policies, circulars, and official records to prepare accurate, RTI-ready responses. Generates clear summaries while preserving original meaning and reduces review dependency for routine information requests.
Assists officers in reviewing case files, drafting structured note sheets, and updating e-Office workflows in prescribed formats. Improves coordination across departments and reduces repetitive administrative effort.
Condenses lengthy circulars, notifications, and administrative orders into clear, actionable summaries while preserving critical information and reducing misinterpretation.
Extracts, verifies, and validates information from citizen submissions, forms, and official documents using structured data extraction and anomaly detection.
Monitors workflows for adherence to government rules, formats, and audit requirements. Flags deviations, supports audit-ready trails, and reduces procedural risks.
Acts as a contextual assistant trained on Acts, rules, SOPs, circulars, and historical cases to provide accurate, policy-aligned responses to departmental queries.
Generates structured inspection summaries from field inputs, photos, forms, and geo-tagged data while identifying potential compliance issues.
Enables intelligent task routing, SLA enforcement, and real-time progress tracking across departments.
Supports internal employee queries, HR policies, onboarding workflows, and service requests across digital channels.
Analyzes citizen interactions, complaints, and service data to identify recurring gaps and emerging trends for proactive governance decisions.
Detects duplicate beneficiaries, suspicious submissions, and anomalies in welfare and service workflows to prevent misuse and leakage.
Tracks KPIs, service performance, delays, and bottlenecks across departments with real-time dashboards and automated reporting.
Provides leadership with scenario analysis, forecasting, and structured data-backed recommendations for policy and administrative planning.
Faster file processingAutomated compliance workflowsSecure data handlingEnterprise-grade deployment
Transform your public sector operations by empowering every critical stakeholder with task-specific, governed AI intelligence.
Enable measurable improvements across administrative efficiency, citizen service delivery, and compliance workflows while maintaining governance and control.
Reduce turnaround times across all public-facing services with instant, automated responses and guided workflows.
AI agents handle repetitive drafting, document processing, and verification tasks—freeing officers for higher-value work.
File movement, note-sheet creation, inspection summaries, and documentation tasks get completed in minutes instead of days.
AI ensures decisions, drafts, and validations follow government rules, circulars, and SOPs—reducing human interpretation errors.
Note sheets, responses, inspection reports, and file documentation follow uniform templates and policy formats.
With AI-generated summaries, recommendations, and insights, decisions become faster, more informed, and more consistent.
Automated classification, routing, and draft responses accelerate grievance closure and improve SLA compliance.
Every workflow becomes auditable, consistent, and rule-aligned—strengthening accountability across ministries and PSUs.
Automated workflows reduce dependency on call centers, physical counters, and manual data entry.
AI-driven anomaly detection and duplicate checks minimize leakages in subsidy and welfare programs.
Departments gain continuous insight into service performance, delays, workload distribution, and citizen satisfaction.
Citizens receive transparent, timely, and accurate services—elevating overall perception of governance quality.
A Journey Through Talkk.ai
A dedicated Talkk.ai engineer works alongside your team to configure agents, set up integrations, and validate workflows.
We take responsibility for getting your agents live - that is from design to production deployment.
Your teams receive hands-on training, best-practice workflows, and governance guidelines to manage and scale your agents independently.
A dedicated project manager ensures clear communication, predictable timelines, and smooth execution end-to-end.
