Industries
Retail and ECommerce

One Platform, Endless Possibilities Streamline Every Interaction

Elevate your customer experience with anytime, anywhere support, personalized product recommendations, and AI-powered chat assistance (available across all channels), exceeding expectations and empowering informed purchases.

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From Browsing to Purchase, AI Chatbots to Optimize Retail Sales

Effortless Product Discovery & Recommendations

Guide customers through product categories, offer personalized recommendations based on browsing history and purchase behavior, and facilitate a smooth buying journey.

Frictionless Shopping Cart Management

Allow customers to easily add, remove, and update items in their shopping cart, manage wishlists, and complete purchases through a convenient chat interface.

Proactive Cart Abandonment Recovery

Engage abandoning customers with personalized reminders and incentives to complete their purchases, reducing cart abandonment rates.

Streamlined Order Tracking & Return

Provide real-time order status updates, facilitate easy return and exchange requests, and address any post-purchase concerns through chat.

Impact of AI Chatbots in Retail & Ecommerce

30%
Increased Sales
Conversion Rates
40%
Improved Customer
Satisfaction
25%
Reduced Customer
Service Costs
15%
Decrease in Cart
Abandonment Rates

Measure Success with Talkk.ai

Conversion Rate

Conversion Rate

Track the percentage of website visitors who complete a purchase.

Customer Satisfaction Score (CSAT)

Customer Satisfaction Score (CSAT)

Track customer’s experience with Feedback and NPS surveys towards chatbot interactions to gauge their experience.

Average Resolution Time

Average Resolution Time

Analyze the time it takes to resolve customer inquiries through the chatbot.

Cart Abandonment Rate

Cart Abandonment Rate

Monitor the percentage of shopping carts that are abandoned before checkout.

Ready to enhance Customer Experience with Talkk.ai's Advance Conversational AI?

tick 30 days trial
tick Generative AI
tick Onboarding included
tick East set-up

Make a Difference Today

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Reduced Support
Costs

Spend less on managing customer support by automating routine tasks and deflecting calls with Talkk.ai.

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Improved Customer
Satisfaction

Empower customers to find answers quickly and easily, leading to higher satisfaction and loyalty.

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Increased Agent
Productivity

Free your agents to focus on complex issues and provide exceptional support experiences.

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24/7
Availability

Offer round-the-clock customer support, ensuring your customers receive assistance whenever they need it.