Solutions
Survey and Feedback

Revolutionize your Approach to Customer Insights

Talkk.ai goes beyond static forms, enabling you to collect rich customer data through engaging AI-powered chatbots on channels of your choice like web chatbots, SMS, and social media surveys.

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Revolutionize Your Approach
Effortless Engagement

Effortless Engagement

Go beyond static forms. Deploy engaging conversational surveys through chatbots, SMS, and social media, maximizing participation and response rates.

Real-Time Feedback

Real-Time Feedback

Collect real-time customer feedback throughout the customer journey. React swiftly to address concerns and capitalize on positive experiences.

AI-Powered Analysis

AI-Powered Analysis

Analyze vast amounts of feedback data, gain actionable insights that unveil customer sentiment, identify trends, and prioritize areas for improvement.

Personalized Interaction

Personalized Interaction

Personalize survey questions based on customer behavior and preferences. Ensure each interaction is relevant and valuable, leading to higher quality data.

Key Benefits for Your Business

Improved Customer Satisfaction by understanding customer needs
Data-Driven Decision Making on real customer data
Increased Brand Loyalty by showing your customers you care
Reduced Churn by proactively addressing the issues

Transforming Customer
Interactions with AI

Conversational Surveys

Conversational Surveys

Engage customers in natural, dialogue-driven surveys through chatbots and messaging platforms.

Omnichannel Feedback Collection

Omnichannel Feedback Collection

Gather feedback across multiple touchpoints (website, email, social media) for a comprehensive understanding of the customer journey.

NPS (Net Promoter Score) Management

NPS (Net Promoter Score) Management

Measure customer loyalty and satisfaction with ease using the industry-standard Net Promoter Score methodology.

Customizable Templates & Question Types

Customizable Templates & Question Types

Tailor surveys to your specific needs with a variety of question types and pre-built templates.

Ready to enhance Customer Experience with Talkk.ai's Advance Conversational AI?

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tick Generative AI
tick Onboarding included
tick East set-up

Make a Difference Today

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Reduced Support
Costs

Spend less on managing customer support by automating routine tasks and deflecting calls with Talkk.ai.

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Improved Customer
Satisfaction

Empower customers to find answers quickly and easily, leading to higher satisfaction and loyalty.

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Increased Agent
Productivity

Free your agents to focus on complex issues and provide exceptional support experiences.

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24/7
Availability

Offer round-the-clock customer support, ensuring your customers receive assistance whenever they need it.

Tailored Solutions for Every Industry

From streamlining insurance claims to personalizing travel recommendations, Talkk.ai offers tailored
solutions to meet the unique needs of every industry.

Banking and Insurance

Streamline account inquiries, policy status updates, and claim processing.

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Pharma and Healthcare

Enhance patient engagement, answer frequently asked questions, and schedule appointments.

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Retail and E-commerce

Provide 24/7 product information, support with online purchases, and personalized recommendations.

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Travel and Hospitality

Assist with troubleshooting technical issues, manage account changes, and offer real-time support.

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Telecommunication

Answer travel inquiries, facilitate booking processes, and provide personalized recommendations for destinations and activities.

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